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Sandeep Jagani

Associate Professor | Assistant Chair
Department of Management
Office
SFHB State Farm Hall Of Business
Office Hours
Tuesdays and Thursdays 11:00 AM to 12:00 PM
  • About
  • Education
  • Awards & Honors
  • Research

Biography

Sandeep Jagani holds a Ph.D. in Manufacturing and Technology Management from the University of Toledo. He holds a Bachelor of Engineering and an MBA. He is a Certified Six-Sigma Green Belt by ASQ. He has worked for six years in manufacturing operations. His articles have been published in the Journal of Business and Industrial Marketing, the International Journal of Production Economics, the Journal of Cleaner Production, and the Journal of Services Marketing.

Current Courses

MBA 427.001 Operations And Quality Management

MBA 427.002 Operations And Quality Management

MBA 427.003 Operations And Quality Management

MBA 427.004 Operations And Quality Management

Teaching Interests & Areas

Operations Management, Quality Management, Simulations, Supply Chain Management

Research Interests & Areas

Sustainable operations, green business and technology management.

PhD Manufacturing and Technology Management

University of Toledo
Toledo

MBA Marketing, International Business and Finance

University of Toledo
Toledo

BE Chemical Engineering

Veer Narmad South Gujarat University
Surat, Gujarat, INDIA

Outstanding COB Researcher

College of Business
2025

Scholarship of Teaching and Learning (SoTL) University Research Grant (URG)

Research and Sponsored Program
2024

Wisdom's Torch Teaching and Learning Award

College of Business
2024

Outstanding MBA Faculty Award

College of Business
2024

The Richard A. Manahan Family Teaching Excellence Recognition Award

College of Business
2023

Outstanding MBA Faculty Award

College of Business, Illinois State University
2020

University Research Grant

Illinois State University
2019

Conference Proceeding

Jagani, S., & Paghadal, V. Examining the Role of Trust and Privacy in AI-Based Customer Service Adoption: A Survey-Based Approach. Proceedings of Decision Sciences Institute Annual Meetings 2025 (2025)
Saboori-Deilami, V., & Jagani, S. Perceived Sustainability, Brand Awareness, and Brand Association in the Hotel Sector. Proceedings of Decision Sciences Institute Annual Meetings 2025 (2025)
Saboori-Deilami, V., & Jagani, S. Sustainability Practices, Inclusivity and Company Reputation. Proceedings of Decision Sciences Institute Annual Meetings 2024 (2024): 1154 – 1161.
Jagani, S., Saboori-Deilami, V., & Tarannum, S. Do sustainability practices impact customers’ attitude towards the brand?. Decision Science Institute (2022)
Jagani, S. Consequences of Sustainability Orientation in Service Firms. Decision Sciences Institute - Annual Conference (2019): 2445-2450.
Jagani, S., Wallace, S., & Kunnathur, A. A Research Framework for Business Sustainability using Information Exchange – A Firm Centric Perspective. Americas Conference of Information Systems (2016)
Jagani, S., & Kunnathur, A. Information Exchange Research Opportunities. Decision Sciences Institute National Conference (2016)
Dismukes, J., Miller, L., Solocha, A., Jagani, S., & Bers, J. Wind Energy Electrical Power Generation: Industrial Life Cycle of a Radical Innovation. PICMET '07 - 2007 Portland International Conference on Management of Engineering & Technology. IEEE (2007): 773-785.
Dismukes, J., Miller, L., Solocha, A., Jagani, S., & Bers, J. Wind Energy Electrical Power Generation: The Life Cycle of a Radical Innovation. Management of Converging Technologies. PICMET Conference 2007 (2007)

Encyclopedia

Stout, B., & Jagani, S. Invasion of Populism on Data Security. Encyclopedia of New Populism and Responses in the 21st Century. Encyclopedia of New Populism and Responses in the 21st Century. Springer, (2023): 284-288.

Journal Article

Jagani, S., & Saboorideilami, V. Sustainability Orientation, Sustainability Implementation, and Brand Image in Service Firms. Business Strategy and the Environment To be determined.To be determined (2025): Online Version of Record before inclusion in an issue.
Jagani, S., Hong, P., Deng, X., & Nejad, N. Adopting Sustainability Business Models for Value Creation and Delivery: An Empirical Investigation of Manufacturing Firms. Journal of Manufacturing Technology Management 35.2 (2024): 360-382.
Jagani, S., Saboorideilami, V., & Tarannum, S. Shaping brand attitudes through sustainability practices: a TSR approach. Journal of Services Marketing 38.3 (2024): 369-382.
Jagani, S., Marsillac, E., & Hong, P. The Electric Vehicle Supply Chain Ecosystem: Changing Roles of Automotive Suppliers. Sustainability 16.4 (2024): 1570.
Hong, P., Jagani, Pham, P., & Jung, E. Globalization orientation, business practices and performance outcomes: an empirical investigation of B2B manufacturing firms. Journal Of Business and Industrial Marketing 38.10 (2023): 2259.
Jagani, S. The relationships between economic orientation, sustainable product design and innovation performance: Empirical evidence from the US manufacturing firms. Sustainable Manufacturing and Service Economics 2 (2023): 100010.
Singh, S., Hong, P., & Jagani, S. Technology-enabled leadership and performance enhancement outcomes: an empirical investigation from the dynamic capabilities perspective. Journal of Systems and Information Technology 25.3 (2023)
Hong, P., Hejazi, M., Deng, X., & Jagani, S. Dynamic market complexity and service value advantage: an empirical investigation of business process management. Business Process Management Journal 28.4 (2022): 983-1004.
Jagani, S., & Hong, P. Sustainability orientation, byproduct management and business performance: An empirical investigation. Journal of Cleaner Production 357 (2022): 131707.
Hong, P., Jagani, S., Kim, J., & Youn, S. Managing sustainability orientation: An empirical investigation of manufacturing firms. International Journal of Production Economics 211 (2019): 71-81.
Callaway, S., & Jagani, S. Strategic Context for Internet Banking: How traditional banks manage e-commerce to build IT capabilities and improve performance. The Journal of Internet Banking and Commerce 20.1 (2015)
Callaway, S., & Jagani, S. The Impact of Banks' Pioneering Orientation on Strategic Control Systems. American Journal of Business 30.1 (2015): 49-71.
Sinclair, A., & Jagani, S. Sustainability is largely about innovation. CSR Files: Commemorative Edition (2013)

Presentations

Deilami, V. S., Jagani S. B. (2024). Sustainability Practices, Inclusivity, and Company Reputation. DSI Annual Meetings 2024, Phoenix, AZ, USA.
 
Singh, S., Jagani S. B. (2024). Unlocking Business Success, Empirical Examination of Data-Driven Strategies and Applied Business Analytics, DSI Annual Meetings 2024, Phoenix, AZ, USA.
 

Saboori-Deilami, V., Jagani, S.B., (2023). Do ESG Score and DEI Affect the Brand Image? Decision Sciences Institute Annual Meetings 2023 , Atlanta.


Singh, S., Hong P.C., Jagani, S.B. (2023). Effect of technology-empowered leadership on performance improvement for the organization: A Business Analytics outlook, DSI Annual Meetings 2023, Atlanta


Jagani, S.B., Saboori-Deilami, V., Tarannum, S. (2022). Do sustainability practices impact customers' attitude towards the brand? Decision Science Institute. Houston, TX


Stout, B.D., Jagani S.B. (2021). Safeguarding data privacy from populism invasion: Discussion on the role of federated machine learning. New Populism and Responses of the 21st Century. 2021.


Schefer, S., Jagani S.B., Ben-Jabara, M. (2019). Will Blockchain disrupt or bankrupt supply chains? Production and Operations Management Society, Washington, D.C.. 2019.


Jagani S.B. (2019). Consequences of Sustainability Orientation in Service Firms. Decision Sciences Institute - Annual Conference. 2019.


Jagani, S.B., Kunnathur, A. Hong, P.C., (2019). Does Societal Orientation Help Innovations? An Empirical Investigation of US Manufacturing Firms. Production and Operations Management Society. 2019.


Jagani, S.B., Kunnathur, A. S., Hong, P.C. (2018) The relationships between economic orientation, sustainable product design and innovation performance: An empirical evidence from US manufacturing firms. Decision Sciences Institute - Annual Conference. 2018.